Unfair reviews shouldn't cost you the job. Or leave your bays empty.
Drivers vet your rating before they book. We remove the reviews that violate platform policies and keep every shop's rating where it belongs.
Built for shop groups, single locations, and service centers.
Trusted by automotive brands
Inc. 500013+ Years in the Industry47+ Listing PlatformsYour rating is written one job at a time. And your schedule rides on it.
One disputed repair drags the whole shop's rating.
A dispute over a warranty repair or a wait time becomes a 1-star that sits on the same profile selling your services.
Your local ranking rides on scores you don't control.
Google weighs your rating and review volume when it decides which shops to surface. Unfair reviews drag both, and drivers never see the ones that should have come down.
One bad handoff outlives the customer.
The customer moves on. The 1-star review keeps costing you appointments for years.
Shop groups can't compare locations.
Without group-wide auto shop reputation management, no one sees which location's rating is quietly slipping.
Learn what AI search reads before a driver ever calls.
Instant download. No spam. No pitch deck.
Identify it. Dispute it. Track it.
Identify it.
AI scans every shop's profiles, mechanical and collision alike, and flags reviews that violate platform policies.
Dispute it.
Our team files the disputes, cites the right violations, and keeps pushing to remove bad reviews that don't belong.
Track it.
Every dispute and resolution is visible by shop and rolled up for the group, so the owner and every shop manager see the same numbers.
The 6 trust signals that shape how your brand gets read.
AI analyzes the case. Our team fights it.
Every flagged review is scored for the likelihood it can be removed, so effort goes where it can win. Then real people take over: navigating each platform's policies, submitting documentation, and following up until every viable case is resolved. It is the fastest way to improve your Google rating without asking your service advisors to do one more thing.
A 5-step readiness checklist for multi-location brands.
Instant download. No spam. No pitch deck.
Auto reputation management for every shop.
Mechanical and collision, together
One profile carries every kind of work you do. We watch it all, so a disputed repair never costs you the next job.
Shop-by-shop rollups
Compare shops, spot the outliers, and see exactly where disputes are open and reviews came down.
Responses handled
We respond to the reviews that stay, in your voice, so no review sits unanswered on the shop's front door.
Proven dispute record
Consumer Fusion has taken action on over 500,000 illegitimate reviews across major platforms.
Get the AI Visibility & Reputation Readiness Guide.
How AI-powered search decides who to surface, the 6 trust signals that shape how your brand gets read, and a 5-step readiness checklist for multi-location brands.
Get the free guide
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No spam. No pitch deck. Just the guide.
Auto shop review removal, answered.
Your rating should reflect your work. Not your unfairest customer.
Start with the free guide, or talk to a specialist about what can come down across your shops.
Instant download. No spam. No pitch deck.