One score. A clearer next move.
Fusion Score gives brands one clear view of how every location is performing across reviews, listings, and social, with recommendations that help uncover gaps and show where to focus next.
When you manage hundreds of locations, data becomes noise.
Star ratings fluctuate. Directories drift out of sync. Social engagement varies by the day. Without a unified way to measure performance, leaders are left guessing which locations are actually struggling and what to fix first.
Three performance signals.
One clear score.
Review Score
See review health beyond the average star rating, including review volume, recency, response activity, review sources, and request volume.
Listings Score
Understand how complete and consistent each location's business information is across the directories customers use to find you.
Social Media Score
See the strength of each location's social presence through connected networks, followers, recent posting activity, and reach efficiency.
Identify Strong Locations
See which locations are performing well and compare performance across your organization.
Uncover Gaps
Spot gaps in listing accuracy, review activity, or social performance before they are overlooked.
Prioritize What's Next
Move from disconnected data to a clearer view of what may need attention next.
Know where to focus next.
Fusion Score brings complex performance data into one overall metric and three focused scores. Recommendations help your team see where each location stands and decide where to focus next.
- Compare locations side by side
- See the factors shaping each score
- Align teams around clear priorities
You are not left to figure it out alone.
Your Consumer Fusion team can help interpret your scores, explain the recommendations, and guide the next steps for each location.
Interpret the score
Understand the factors contributing to performance across each applicable score.
Choose the next step
Use recommendations and expert guidance to determine where your team should focus.
Put it into action
Consumer Fusion may help complete eligible actions when they fall within your managed services.
Implementation support depends on your Consumer Fusion package, the recommendation, and whether the action requires your access or approval.
Fusion Score questions
See your Fusion Score.
Bring reviews, listings and social together into one unified metric. Schedule a call today to see how your locations measure up.