Automated Review Responses
How Much Time Can You Save by Automating Your Review Responses?
See how Consumer Fusion helps their clients save time with AI-Powered technology.
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Streamline Your Reputation Management
Save Time & Money
Increase in Review Responses
Engagement at Scale
Engage Your Customers Immediately
Automated Review Responses
Get notified when a new review comes in with the Consumer Fusion dashboard and know the right response is already in progress. The Automated Review Response feature allows your team to custom build an unlimited amount of responses using dynamic fields that trigger based on location, star-rating, sentiment and more.
Get relevant new feedback and increase your brand reputation
Turn negative experiences into a positive experience quickly.
Engage your customers when you are most fresh on their mind to encourage repeat business.
One Platform. Unlimited Locations.
Presence Management for 10 or 10,000 Locations
Paint a full picture of your digital health for your business in a single platform. Building your reputation is hard, managing it at scale is even harder.
The Consumer Fusion platform and app allows you to monitor brand health across the board, control your online listings, and brings immediate attention to locations in need, all with a single login.
Role Based Permissions for Stakeholders
Real-Time Review Monitoring
Workflow Automations & Scalability as You Grow
%
of consumers read review responses to negative online reviews
%
of consumers say that negative reviews have prevented them from choosing a business
%
of consumers will leave a review if a business asks them to
For the past three years, College Hunks Hauling Junk & Moving has been proud to partner with Consumer Fusion. We rely on them to manage and protect our brand’s online reputation, as well as optimize our local listings. In our industry, having a positive online presence is essential. Consumer Fusion has successfully eliminated more than 3,000 illegitimate reviews and has responded to thousands of our reviews, which has raised our brand rating from 4.6 to 4.8 and increased our Google Customer Actions by 112%. Their results speak for themselves but they are a true extension of our team and our franchisees feel their support on the local level. I highly recommend Consumer Fusion!
Our Company Speaks Volumes
Reviews are at our core. Read how Consumer Fusion has helped businesses protect their hard-earned reputations and grow their business digitally.
Consumer Fusion has been wonderful for us! They have helped us generate far more positive reviews that we had before, and helped us maintain our brand. They also helped us role out their app to a large number of our staff, increasing our ability to generate reviews. Kim has been has been wonderful and really helped us to spread awareness of our company, and foster our online reputation. If you’re not using Consumer Fusion, you are missing out!
-Jacob Ferrier
Consumer Fusion is an excellent partner to me and my business. They have successfully had numerous inappropriate negative reviews removed from review sites. They even help craft positive review responses and are constantly monitoring all reviews that come across for my business. I highly recommend them to help increase your on-line review scores.
-Chuck Lombardo
We are very happy with Consumer Fusion and the help they have given us. They lead you through building your reviews and social media. Dey is amazing at what she does and has some very helpful tips to boost your social media. Our clinic went from 4 stars with 11 reviews to 4.9 stars with 72 reviews in a very short time.
If your willing to do the work and follow Consumer Fusions guidance, then it will work for you!
-Nicole Lee