Automated Review Responses
Engage Your Customers in Real-Time
Respond to reviews in real-time with fully customizable response templates for every scenario.
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See how Consumer Fusion helps their clients save time with AI-Powered technology
Engage Your Customers Immediately
Automated Review Responses
Get notified when a new review comes in with the Consumer Fusion dashboard and know the right response is already in progress. The Automated Review Response feature allows your team to custom build an unlimited amount of responses using dynamic fields that trigger based on location, star-rating, sentiment and more.
Get relevant new feedback and increase your brand reputation
Turn negative experiences into a positive experience quickly.
Engage your customers when you are most fresh on their mind to encourage repeat business.
of consumers read review responses to negative online reviews
of consumers read online reviews before choosing a business or service
more likely to upgrade their review if you respond with a personalized message within 24 hours
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Manage Engagement at Scale
Consumer Fusion Integrates with Top Review Sites
Easily reply to third-party review sites directly from the Consumer Fusion dashboard without having to log into each platform individually! From Google Business Pages to Facebook, the platform enables you to use templates across multiple properties to quickly respond to incoming reviews.
Customize Review Request Templates Globally
Connect directly to top review sites like Google, Facebook, and more
Businesses who respond to reviews see an average of 25% more revenue!
Our Company Speaks Volumes
Reviews are at our core. Read how Consumer Fusion has helped businesses protect their hard-earned reputations and grow their business digitally.
“Consumer Fusion has been wonderful for us! They have helped us generate far more positive reviews that we had before, and helped us maintain our brand. They also helped us role out their app to a large number of our staff, increasing our ability to generate reviews. Kim Gray has been has been wonderful and really helped us to spread awareness of our company, and foster our online reputation. If you’re not using Consumer Fusion, you are missing out!”
“I have referred a friend who was struggling with bad reviews to Kim and she could not stop talking about how great Kim was and what they were doing for her business! I can’t say enough good things about this agency. MAHALO Kim and the rest of the team at Consumer Fusion!”
Wilson Care Group
“We are very happy with Consumer Fusion and the help they have given us. They lead you through building your reviews and social media. Dey is amazing at what she does and has some very helpful tips to boost your social media. Our clinic went from 4 stars with 11 reviews to 4.9 stars with 72 reviews in a very short time.
If your willing to do the work and follow Consumer Fusions guidance, then it will work for you!.”
The Consumer Fusion Resource Hub
Replying to negative reviews, lets talk about it! Your business is online, and with that comes loyal customers and, at times, unhappy ones. In the online world, positive feedback can make your brand soar, and negative reviews can damage your online reputation. But...
Customer loyalty is crucial for any business, as it helps to drive repeat business, referrals, and positive word-of-mouth. In today's digital age, building and maintaining customer loyalty largely relies on having a strong online reputation. In this blog post, we'll...
We are so excited and proud to announce the launch of the N.E.W. (Negative Evaluation Widget), the first-ever AI tool in the Reputation Management industry specifically for negative reviews, designed to analyze the content of illegitimate reviews and determine the...