Automated Review Responses
Engage Your Customers in Real-Time
Respond to reviews in real-time with fully customizable response templates for every scenario.
Engage Your Customers Immediately
Automated Review Responses
Get notified when a new review comes in with the Consumer Fusion dashboard and know the right response is already in progress. The Automated Review Response feature allows your team to custom build an unlimited amount of responses using dynamic fields that trigger based on location, star-rating, sentiment and more.
Get relevant new feedback and increase your brand reputation
Turn negative experiences into a positive experience quickly.
Engage your customers when you are most fresh on their mind to encourage repeat business.
of consumers read review responses to negative online reviews
of consumers read online reviews before choosing a business or service
customers are 33% more likely to upgrade their review if you respond with a personalized message within 24 hours
Book Your Consumer Fusion Demo
Manage Engagement at Scale
Consumer Fusion Integrates with Top Review Sites
Easily reply to third-party review sites directly from the Consumer Fusion dashboard without having to log into each platform individually! From Google Business Pages to Facebook, the platform enables you to use templates across multiple properties to quickly respond to incoming reviews.
Customize Review Request Templates Globally
Connect directly to top review sites like Google, Facebook, and more
Businesses who respond to reviews see an average of 25% more revenue!
Our Company Speaks Volumes
Reviews are at our core. Read how Consumer Fusion has helped businesses protect their hard-earned reputations and grow their business digitally.
“Consumer Fusion has been wonderful for us! They have helped us generate far more positive reviews that we had before, and helped us maintain our brand. They also helped us role out their app to a large number of our staff, increasing our ability to generate reviews. Kim Gray has been has been wonderful and really helped us to spread awareness of our company, and foster our online reputation. If you’re not using Consumer Fusion, you are missing out!”
“I have referred a friend who was struggling with bad reviews to Kim and she could not stop talking about how great Kim was and what they were doing for her business! I can’t say enough good things about this agency. MAHALO Kim and the rest of the team at Consumer Fusion!”
Wilson Care Group
“We are very happy with Consumer Fusion and the help they have given us. They lead you through building your reviews and social media. Dey is amazing at what she does and has some very helpful tips to boost your social media. Our clinic went from 4 stars with 11 reviews to 4.9 stars with 72 reviews in a very short time.
If your willing to do the work and follow Consumer Fusions guidance, then it will work for you!.”
The Consumer Fusion Resource Hub
We are so excited and proud to announce the launch of the N.E.W. (Negative Evaluation Widget), the first-ever AI tool in the Reputation Management industry specifically for negative reviews, designed to analyze the content of illegitimate reviews and determine the...
DEALING WITH TROLLS AND FAKE REVIEWS Is it better to remove or respond? Are you being trolled? Are you reading this because someone just posted a fake review about your business online? Are you wondering if you should remove or respond to an online troll? Well, if so,...
Our survey findings have discovered the true impact of negative reviews on a business's reputation. Key Findings: Nearly 90% of survey respondents stated that they read business owner’s responses to negative reviews About 80% of people said a negative review...