Reputation Management

Brand Management

Negative Review Removal

Remove illegitimate negative reviews from hurting your digital reputation.

Review Generation

Send SMS and Email Review Requests from a Single Platform.

Automated Review Responses

Automatically respond to your Google & Facebook reviews.

Directory Management

One platform to manage 50+ digital properties.

Scalable Social

Schedule, create, and analyze your audience growth from a single platform.

Mobile App

Send review requests and post social media content.

Enterprise

Scale your digital presence with powerful user experiences.

Multi-Location Businesses

Get more ROI from your digital presence.

SMB

Stand out amongst your competitors locally with Consumer Fusion.

Home Services

Be there when homeowners are searching for you.

Medical

Build your Medical Practice’s online reputation at scale.

Digital Agencies

Grow your business and your clients.

Legal

Does your digital presence help you stand out from the competition?

Product Documentation

Detailed Consumer Fusion platform setup guides, how-to’s, and more.

Consumer Fusion Insights

Consumer Fusion thought pieces and useful insights.

Success Stories

Learn how businesses use Consumer Fusion to reach their goals and beyond.

Legal

Does your digital presence help you stand out from the competition?

Digital Agencies

Consumer Fusion is your partner to grow your business and your clients.

Home Services

Be there when homeowners are searching for you.

Medical

Build your Medical Practice’s online reputation at scale.

Unlock the Power of Customer Insights With Our AI-Powered Review Listening Tool

Effortlessly Understand Customer Sentiments and Uncover Key Insights with Our AI-Powered Review Listening Tool: Harnessing cutting-edge artificial intelligence, our tool analyzes customer reviews with precision, providing you with actionable insights at your fingertips

Bridge the Gap with AI-Powered Review Listening

Many businesses struggle with the overwhelming task of analyzing customer reviews effectively. This results in missed opportunities for improvement and a disconnect between businesses and their customers.

Introducing our AI-Powered Review Listening tool – the ultimate solution to effortlessly decode customer sentiments and uncover actionable insights.

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Efficient Management:

With our AI-Powered Review Listening tool, efficiently manage and address the performance of each location.

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Time and Resource Savings:

Save valuable time and resources by automating the review analysis process.

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Enhanced Customer Connections:

Foster stronger connections with your customers across all locations by understanding their sentiments and preferences.

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At-a-Glance Insights:

Quickly identify the overall tone of your customer feedback with an at-a-glance view of sentiment distribution in your reviews.

Quickly gain insights, saving valuable time and resources by eliminating the need for manual review analysis.

Streamline the process and instantly understand the sentiment of your reviews helping you take prompt action.

Gain a quick snapshot of positive, negative, and neutral feedback to help identify areas of  strengths and weaknesses.

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Discover Top Categories:

Discover the top categories mentioned in your reviews to understand exactly what’s fueling your feedback by identifying keywords and trending topics, allowing you to stay ahead of emerging trends and customer preferences.

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Understand customer sentiments and preferences by identifying the most mentioned topics.

Stay ahead of emerging trends and evolving customer preferences by recognizing recurring themes in feedback.

Monitor changes in feedback trends over time to assess the effectiveness of implemented changes.

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Man leaving a 5 star review on phone

Track Performance Across Locations:

Monitor performance across all locations to understand strengths and weaknesses,

Identify high-performing locations to allocate resources efficiently and maximize profitability.

Pinpoint underperforming locations to address operational issues and enhance overall performance.

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Customize marketing and customer service strategies and ensure alignment with local market needs and preferences.

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Drive Growth with Data-Backed Strategies:

No more relying on guesswork; embrace making accurate, data-driven decisions. Utilize the available data to enhance growth by promptly responding to customer preferences and emotions.

Leverage a customer-centric approach with data-backed insights.

Promptly respond to customer preferences, enhancing relationships and loyalty.

Quickly obtain insights to effectively align all your teams by conducting a pulse check on your brand’s performance.

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Streamline Your Reputation Management

Learn Why Consumer Fusion Is Trusted by Top Brands

Recover Lost Time

with Our All-Inclusive Reputation Management Suite

Negative Review Removal

We partner with review directories to eliminate fake negative reviews and safeguard your brand image. Let us enhance your rating on Google, Facebook, and more while you focus on your community.

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Data-Driven Growth

Keeping a pulse on customer sentiment and feedback is crucial for business success. Our Review Listening feature simplifies the process, offering powerful insights at your fingertips.

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Net Promoter Score Surveys

Unlock actionable insights and turn satisfied customers into brand advocates with Consumer Fusion’s Net Promoter Score (NPS) surveys.

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Automated Review Responses

Automated review responses enable businesses to respond promptly and engage with their customers in real time. The automated feature allows businesses to customize response templates for various scenarios, ensuring consistency in their brand messaging across different platforms and review sites.

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Local Listings

An all-inclusive solution to efficiently handle listings across 50+ major directories, amplifying visibility and revenue. This platform seamlessly synchronizes with web directories, enabling businesses to manage and update data, resulting in time-saving and frustration-free operations. It provides a streamlined view of listing performance and analytics, simplifying the monitoring of search listings and customer interactions and facilitating data-driven decision-making.

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Social Media Management

Streamline your social media marketing efforts by managing your brand messaging from a single platform. Keep brand standards high and deliver customized messaging, offers, and more for your locations. 

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Our Company Speaks Volumes

Reviews are at our core. Read how Consumer Fusion has helped businesses protect their hard-earned reputations and grow their business digitally.

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“Deyfilia and the team at Consumer Fusion have been wonderful to work with from day one. Deyfilia has been extremely responsive whenever I have contacted her for any questions or concerns. The platform is easy to use and Dey has always been there to assist me throughout the whole process.”

Sarah Diab

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“Kim Gray and Consumer Fusion helped us increase our reputation management score and review count with their super easy to use software. If you are a business looking for help with reputation management, call Consumer Fusion today. They are well worth your investment.”

Jason Ferreira
Route 2 Mitsubishi

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“The review tool and dashboard are not only easy to use but a great tool that I turn to daily. I cannot say enough good things about the services they offer us and I recommend them to any organization as a support to the marketing efforts in house. It is money well spent with results that can be seen.”

Kari-Ann Ryan
Midwest Moving and Storage, Inc

The Consumer Fusion Resource Hub

Strategies for Handling Negative Reviews

Strategies for Handling Negative Reviews

Picture this: a customer leaves a negative review. Ouch. It stings, and if not handled properly, it could send ripples through your business. But fear not! We'll break down why negative reviews are a hurdle and, more importantly, equip you with actionable strategies...

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Mastering the Art of Replying to Negative Reviews

Mastering the Art of Replying to Negative Reviews

Replying to negative reviews, lets talk about it! Your business is online, and with that comes loyal customers and, at times, unhappy ones. In the online world, positive feedback can make your brand soar, and negative reviews can damage your online reputation. But...

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