Engage More Customers

Full Spectrum Reputation Management Software

Stop juggling multiple platforms, software programs, and sites and centralize your Reputation Management with the All-Inclusive Consumer Fusion platform. Manage your brand globally, from one platform, wherever you are.

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Growing a business is hard. Consumer Fusion works to champion your brand in all of the places your customers trust online. With Reputation Management from Consumer Fusion you can grow your customer base, nurture your existing clients, and get real-time customer feedback on brand sentiment – and be ready when a negative review occurs to respond quickly.

Reputation Management at Scale

Everything a Local Business, Enterprise, or Franchise needs to grow at your fingertips.

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Negative Review Removal

Protect your reputation by removing illegitimate reviews from the web’s most popular review sites

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Review Generation

Send SMS and Email review requests when your customers are most likely to review

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Automated Review Responses

Manage your reputation at scale with automated review responses that capitalize on real-time customer sentiment

Our Company Speaks Volumes

Reviews are at our core. Read how Consumer Fusion has helped businesses protect their hard-earned reputations and grow their business digitally.

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“Consumer Fusion does a great job. I have been in the marketing field for years and NEVER had any luck getting illegitimate Google reviews removed. They are great at it. They have successfully gotten dozens of illegitimate negative reviews removed for us and they are fast and professional. Great customer service. Great prices. Easy to deal with and totally reliable. Two enthusiastic thumbs up.”

Linda Nofer

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Consumer Fusion has been great. They are clear about what they can and cannot do – no false promises. They are effective. They are much more reasonably priced than competitors I looked into. I strongly recommend Consumer Fusion for help with bogus negative reviews and such….If you care about protecting your reputation, I would contact Dey at Consumer Fusion. You’ll be glad you did.

Creative Conflict Resolutions, LLC

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I have been using Consumer Fusion since 2014. I will not sign up with a company unless they prove they can do great work and they have done just that. I continue to pay this company because they deliver the work and do every single thing they say they will do… They help me continuously getting negative reviews taken down, improve our google ranking and our social media presence…. Thank you Kim and Consumer Fusion!

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The Consumer Fusion Resource Hub

Strategies for Handling Negative Reviews

Strategies for Handling Negative Reviews

Picture this: a customer leaves a negative review. Ouch. It stings, and if not handled properly, it could send ripples through your business. But fear not! We'll break down why negative reviews are a hurdle and, more importantly, equip you with actionable strategies...

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Mastering the Art of Replying to Negative Reviews

Mastering the Art of Replying to Negative Reviews

Replying to negative reviews, lets talk about it! Your business is online, and with that comes loyal customers and, at times, unhappy ones. In the online world, positive feedback can make your brand soar, and negative reviews can damage your online reputation. But...

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