Resource Hub

Browse our library of guides, how-to videos, industry insights and more.

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Product Documentation

Get the most out of your Consumer Fusion experience. Here you will find setup instructions, how-to guides, and FAQs about your Consumer Fusion software.

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Consumer Fusion Insights

Digital presence and reputation management is a never-changing landscape. Learn more about the industry and how Consumer Fusion leads by browsing a selection of blogs and thought pieces.

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Success Stories

Learn how other business owners, marketers, and leaders have used Consumer Fusion to optimize their digital presence.

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Featured Stories

Learn from the experts at Consumer Fusion on all things digital – from Enterprise to SMB these insights touch on industry changes, software updates, and best practices to help grow your business.

THE N.E.W. GENERATION OF REPUTATION MANAGEMENT HAS ARRIVED!

The N.E.W. Generation of Reputation Management Has Arrived!

We are so excited and proud to announce the launch of the N.E.W. (Negative Evaluation Widget), the first-ever AI tool in the Reputation Management...
DEALING WITH TROLLS AND FAKE REVIEWS

Dealing With Trolls and Fake Reviews

DEALING WITH TROLLS AND FAKE REVIEWS Is it better to remove or respond? Are you being trolled? Are you reading this because someone just posted a...
HOW DO NEGATIVE REVIEWS AFFECT NEW CUSTOMERS?

How Do Negative Reviews Affect New Customers?

Our survey findings have discovered the true impact of negative reviews on a business's reputation.  Key Findings: Nearly 90% of survey...
EFFECTS OF REVIEWS ON ACCEPTING JOBS

Effects of Reviews on Accepting Jobs

Is your company keeping up with potential employees' expectations online? Our survey findings highlight the impact of company reviews.  ...

Consumer Fusion Named One of America’s Fastest-Growing Private Companies–the Inc. 5000

Inc. magazine recently revealed that Consumer Fusion, an industry leader in online reputation management, is No. 803 on its annual Inc. 5000 list,...
WHAT TO DO WHEN YOUR BUSINESS IS SPAMMED WITH NEGATIVE REVIEWS

What to Do When Your Business is Spammed with Negative Reviews

Cancel culture is real. An unflattering portrayal of a business in the media, even a poorly written tweet, can make things go south quickly for any...
4 WAYS TO PROTECT YOUR BRAND ONLINE DURING THE COVID-19 PANDEMIC

4 Ways to Protect Your Brand Online During the COVID-19 Pandemic

While the economic impact of the COVID-19 Pandemic is far-reaching, hope is not lost. By pivoting your strategy and communicating openly, you can...

Consumer Fusion And Franchising Expert Sally Facinelli Bring Innovative Online Reputation Management Platform To The Forefront Of Franchise Marketing At IFA2020

SAN DIEGO, Jan. 22, 2020 /PRNewswire/ -- Consumer Fusion (CF), one of the pioneers in online reputation management teamed up with Advisor Sally...
BEST PRACTICES FOR YOUR BRAND’S ONLINE REPUTATION IN 2020

Best Practices for your Brand’s Online Reputation in 2020

The new year brings a new opportunity to polish your brand’s online reputation. Follow these best practices to maintain a solid standing on all...
LAST MINUTE HOLIDAY TIP: SPRUCE UP YOUR GOOGLE MY BUSINESS PAGE

Last Minute Holiday Tip: Spruce Up Your Google My Business Page

One of the most beloved holiday traditions is to decorate the Christmas tree. You string around the lights, you spice it up with your favorite...

Reputation Management

Brand Management

Negative Review Removal

Remove illegitimate negative reviews from hurting your digital reputation.

Review Generation

Send SMS and Email Review Requests from a Single Platform.

Automated Review Responses

Automatically respond to your Google & Facebook reviews.

Directory Management

One platform to manage 50+ digital properties.

Scalable Social

Schedule, create, and analyze your audience growth from a single platform.

Mobile App

Send review requests and post social media content.

Enterprise

Scale your digital presence with powerful user experiences.

Multi-Location Businesses

Get more ROI from your digital presence.

SMB

Stand out amongst your competitors locally with Consumer Fusion.

Home Services

Be there when homeowners are searching for you.

Medical

Build your Medical Practice's online reputation at scale.

Digital Agencies

Grow your business and your clients.

Legal

Does your digital presence help you stand out from the competition?

Product Documentation

Detailed Consumer Fusion platform setup guides, how-to's, and more.

Consumer Fusion Insights

Consumer Fusion thought pieces and useful insights.

Success Stories

Learn how businesses use Consumer Fusion to reach their goals and beyond.

Legal

Does your digital presence help you stand out from the competition?

Digital Agencies

Consumer Fusion is your partner to grow your business and your clients.

Home Services

Be there when homeowners are searching for you.

Medical

Build your Medical Practice's online reputation at scale.