Resource Hub

Browse our library of guides, how-to videos, industry insights and more.

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Product Documentation

Get the most out of your Consumer Fusion experience. Here you will find setup instructions, how-to guides, and FAQs about your Consumer Fusion software.

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Consumer Fusion Insights

Digital presence and reputation management is a never-changing landscape. Learn more about the industry and how Consumer Fusion leads by browsing a selection of blogs and thought pieces.

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Success Stories

Learn how other business owners, marketers, and leaders have used Consumer Fusion to optimize their digital presence.

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Featured Stories

Learn from the experts at Consumer Fusion on all things digital – from Enterprise to SMB these insights touch on industry changes, software updates, and best practices to help grow your business.

Building Customer Loyalty Through a Strong Online Reputation: Tips and Strategies

Customer loyalty is crucial for any business, as it helps to drive repeat business, referrals, and positive word-of-mouth. In today's digital age,...

Online Reviews: How They Can Make or Break Your Business Reputation

In today's digital age, online reviews have become critical to a business's reputation. With the rise of social media and review websites like Yelp...

5 Essential Tips for Effective Brand Management Through Online Reviews

With the rise of social media and online review platforms, consumers now have more power than ever before to share their experiences with your brand...
THE N.E.W. GENERATION OF REPUTATION MANAGEMENT HAS ARRIVED!

N.E.W.™ (Negative Evaluation Widget)™ – The New Generation of Reputation Management Has Arrived!

We are so excited and proud to announce the launch of the N.E.W. (Negative Evaluation Widget), the first-ever AI tool in the Reputation Management...
DEALING WITH TROLLS AND FAKE REVIEWS

Dealing With Trolls and Fake Reviews

DEALING WITH TROLLS AND FAKE REVIEWS Is it better to remove or respond? Are you being trolled? Are you reading this because someone just posted a...
HOW DO NEGATIVE REVIEWS AFFECT NEW CUSTOMERS?

How Do Negative Reviews Affect New Customers?

Our survey findings have discovered the true impact of negative reviews on a business's reputation.  Key Findings: Nearly 90% of survey...
EFFECTS OF REVIEWS ON ACCEPTING JOBS

Effects of Reviews on Accepting Jobs

Is your company keeping up with potential employees' expectations online? Our survey findings highlight the impact of company reviews.  ...

Consumer Fusion Named One of America’s Fastest-Growing Private Companies–the Inc. 5000

Inc. magazine recently revealed that Consumer Fusion, an industry leader in online reputation management, is No. 803 on its annual Inc. 5000 list,...
WHAT TO DO WHEN YOUR BUSINESS IS SPAMMED WITH NEGATIVE REVIEWS

What to Do When Your Business is Spammed with Negative Reviews

Cancel culture is real. An unflattering portrayal of a business in the media, even a poorly written tweet, can make things go south quickly for any...
4 WAYS TO PROTECT YOUR BRAND ONLINE DURING THE COVID-19 PANDEMIC

4 Ways to Protect Your Brand Online During the COVID-19 Pandemic

While the economic impact of the COVID-19 Pandemic is far-reaching, hope is not lost. By pivoting your strategy and communicating openly, you can...

Reputation Management

Brand Management

Negative Review Removal

Remove illegitimate negative reviews from hurting your digital reputation.

Review Generation

Send SMS and Email Review Requests from a Single Platform.

Automated Review Responses

Automatically respond to your Google & Facebook reviews.

Directory Management

One platform to manage 50+ digital properties.

Scalable Social

Schedule, create, and analyze your audience growth from a single platform.

Mobile App

Send review requests and post social media content.

Enterprise

Scale your digital presence with powerful user experiences.

Multi-Location Businesses

Get more ROI from your digital presence.

SMB

Stand out amongst your competitors locally with Consumer Fusion.

Home Services

Be there when homeowners are searching for you.

Medical

Build your Medical Practice's online reputation at scale.

Digital Agencies

Grow your business and your clients.

Legal

Does your digital presence help you stand out from the competition?

Product Documentation

Detailed Consumer Fusion platform setup guides, how-to's, and more.

Consumer Fusion Insights

Consumer Fusion thought pieces and useful insights.

Success Stories

Learn how businesses use Consumer Fusion to reach their goals and beyond.

Legal

Does your digital presence help you stand out from the competition?

Digital Agencies

Consumer Fusion is your partner to grow your business and your clients.

Home Services

Be there when homeowners are searching for you.

Medical

Build your Medical Practice's online reputation at scale.