Effortlessly Measure Every Customer Experience
Understanding your customers on a new level with our Net Promoter Score Surveys
Are you curious about how your customers perceive your products or services? Do you want to measure their satisfaction and loyalty?
Unlock actionable insights and turn satisfied customers into brand advocates with Consumer Fusion’s Net Promoter Score (NPS) surveys.
Personalize Your NPS Surveys
Design customized Net Promoter Score Surveys that reflect your brand’s personality. Tailor questions, customize the design, and capture the feedback you need.
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Effortlessly Send Survey Requests
Send customers your custom Net Promoter Score Survey via email or SMS. Maximize response rates and effortlessly collect valuable feedback.
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Data-Driven Growth
Gain a comprehensive understanding of customer satisfaction through advanced analytics. Identify trends, track progress, and make informed decisions for growth.
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Know Your Customers
With Net Promoter Score Surveys, you can start to understand the unique preferences and needs of different customer groups. Personalize strategies for lasting loyalty and increased customer satisfaction.
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Measure. Understand. Grow.
See how our NPS solution works
Stop Guessing and Start Growing
Learn why so many brands trust us for reputation management
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Reputation Management at Scale
Everything a Local Business, Enterprise, or Franchise needs to grow at your fingertips.
Negative Review Removal
Protect your reputation by removing illegitimate reviews from the web’s most popular review sites
Review Generation
Send SMS and Email review requests when your customers are most likely to review
Automated Review Responses
Manage your reputation at scale with automated review responses that capitalize on real-time customer sentiment
Our Company Speaks Volumes
Reviews are at our core. Read how Consumer Fusion has helped businesses protect their hard-earned reputations and grow their business digitally.
“Deyfilia and the team at Consumer Fusion have been wonderful to work with from day one. Deyfilia has been extremely responsive whenever I have contacted her for any questions or concerns. The platform is easy to use and Dey has always been there to assist me throughout the whole process.”
Sarah Diab
“Kim Gray and Consumer Fusion helped us increase our reputation management score and review count with their super easy to use software. If you are a business looking for help with reputation management, call Consumer Fusion today. They are well worth your investment.”
Jason Ferreira
Route 2 Mitsubishi
“The review tool and dashboard are not only easy to use but a great tool that I turn to daily. I cannot say enough good things about the services they offer us and I recommend them to any organization as a support to the marketing efforts in house. It is money well spent with results that can be seen.”
Kari-Ann Ryan
Midwest Moving and Storage, Inc
The Consumer Fusion Resource Hub
Illegitimate Negative Reviews: How to Remove Google Reviews
Hey there! Picture this: You get a notification that you just received a negative review. You log in and find out that the person who left the review was never a client but your competition. You discover that they have spammed you with multiple fake Google reviews....
How Review Responses and Illegitimate Review Removal Boost Your Business
In the digital age, a business’s reputation is often defined by its online presence. Customer reviews on platforms like Google can significantly impact your business, influencing potential customers' decisions. While positive reviews can boost your business’s...
Strategies for Handling Negative Reviews
Picture this: a customer leaves a negative review. Ouch. It stings, and if not handled properly, it could send ripples through your business. But fear not! We'll break down why negative reviews are a hurdle and, more importantly, equip you with actionable strategies...