Effortlessly Measure Every Customer Experience
Understanding your customers on a new level with our Net Promoter Score Surveys
Are you curious about how your customers perceive your products or services? Do you want to measure their satisfaction and loyalty?
Unlock actionable insights and turn satisfied customers into brand advocates with Consumer Fusion’s Net Promoter Score (NPS) surveys.
Personalize Your NPS Surveys
Design customized Net Promoter Score Surveys that reflect your brand’s personality. Tailor questions, customize the design, and capture the feedback you need.
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Effortlessly Send Survey Requests
Send customers your custom Net Promoter Score Survey via email or SMS. Maximize response rates and effortlessly collect valuable feedback.
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Data-Driven Growth
Gain a comprehensive understanding of customer satisfaction through advanced analytics. Identify trends, track progress, and make informed decisions for growth.
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Know Your Customers
With Net Promoter Score Surveys, you can start to understand the unique preferences and needs of different customer groups. Personalize strategies for lasting loyalty and increased customer satisfaction.
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Measure. Understand. Grow.
See how our NPS solution works
Stop Guessing and Start Growing
Learn why so many brands trust us for reputation management
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Reputation Management at Scale
Everything a Local Business, Enterprise, or Franchise needs to grow at your fingertips.
Negative Review Removal
Protect your reputation by removing illegitimate reviews from the web’s most popular review sites
Review Generation
Send SMS and Email review requests when your customers are most likely to review
Automated Review Responses
Manage your reputation at scale with automated review responses that capitalize on real-time customer sentiment
Our Company Speaks Volumes
Reviews are at our core. Read how Consumer Fusion has helped businesses protect their hard-earned reputations and grow their business digitally.
“Deyfilia and the team at Consumer Fusion have been wonderful to work with from day one. Deyfilia has been extremely responsive whenever I have contacted her for any questions or concerns. The platform is easy to use and Dey has always been there to assist me throughout the whole process.”
Sarah Diab
“Kim Gray and Consumer Fusion helped us increase our reputation management score and review count with their super easy to use software. If you are a business looking for help with reputation management, call Consumer Fusion today. They are well worth your investment.”
Jason Ferreira
Route 2 Mitsubishi
“The review tool and dashboard are not only easy to use but a great tool that I turn to daily. I cannot say enough good things about the services they offer us and I recommend them to any organization as a support to the marketing efforts in house. It is money well spent with results that can be seen.”
Kari-Ann Ryan
Midwest Moving and Storage, Inc
The Consumer Fusion Resource Hub
Mastering the Art of Replying to Negative Reviews
Replying to negative reviews, lets talk about it! Your business is online, and with that comes loyal customers and, at times, unhappy ones. In the online world, positive feedback can make your brand soar, and negative reviews can damage your online reputation. But...
Building Customer Loyalty Through a Strong Online Reputation: Tips and Strategies
Customer loyalty is crucial for any business, as it helps to drive repeat business, referrals, and positive word-of-mouth. In today's digital age, building and maintaining customer loyalty largely relies on having a strong online reputation. In this blog post, we'll...
N.E.W.™ (Negative Evaluation Widget)™ – The New Generation of Reputation Management Has Arrived!
We are so excited and proud to announce the launch of the N.E.W. (Negative Evaluation Widget), the first-ever AI tool in the Reputation Management industry specifically for negative reviews, designed to analyze the content of illegitimate reviews and determine the...
