Reputation Management

Brand Management

Negative Review Removal

Remove illegitimate negative reviews from hurting your digital reputation.

Review Generation

Send SMS and Email Review Requests from a Single Platform.

Automated Review Responses

Automatically respond to your Google & Facebook reviews.

Directory Management

One platform to manage 50+ digital properties.

Scalable Social

Schedule, create, and analyze your audience growth from a single platform.

Mobile App

Send review requests and post social media content.

Enterprise

Scale your digital presence with powerful user experiences.

Multi-Location Businesses

Get more ROI from your digital presence.

SMB

Stand out amongst your competitors locally with Consumer Fusion.

Home Services

Be there when homeowners are searching for you.

Medical

Build your Medical Practice’s online reputation at scale.

Digital Agencies

Grow your business and your clients.

Legal

Does your digital presence help you stand out from the competition?

Product Documentation

Detailed Consumer Fusion platform setup guides, how-to’s, and more.

Consumer Fusion Insights

Consumer Fusion thought pieces and useful insights.

Success Stories

Learn how businesses use Consumer Fusion to reach their goals and beyond.

Legal

Does your digital presence help you stand out from the competition?

Digital Agencies

Consumer Fusion is your partner to grow your business and your clients.

Home Services

Be there when homeowners are searching for you.

Medical

Build your Medical Practice’s online reputation at scale.

Effortlessly Measure Every Customer Experience

Understanding your customers on a new level with our Net Promoter Score Surveys

Are you curious about how your customers perceive your products or services? Do you want to measure their satisfaction and loyalty?

Unlock actionable insights and turn satisfied customers into brand advocates with Consumer Fusion’s Net Promoter Score (NPS) surveys.

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Computer and Smart Phone with Green Circle Background
Man leaving a 5 star review on phone

Personalize Your NPS Surveys 

Design customized Net Promoter Score Surveys that reflect your brand’s personality. Tailor questions, customize the design, and capture the feedback you need.

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Man leaving a 5 star review on phone

Effortlessly Send Survey Requests

Send customers your custom Net Promoter Score Survey via email or SMS. Maximize response rates and effortlessly collect valuable feedback.

Learn More →

Man leaving a 5 star review on phone
Man leaving a 5 star review on phone

Data-Driven Growth

Gain a comprehensive understanding of customer satisfaction through advanced analytics. Identify trends, track progress, and make informed decisions for growth.

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Know Your Customers

With Net Promoter Score Surveys, you can start to understand the unique preferences and needs of different customer groups. Personalize strategies for lasting loyalty and increased customer satisfaction.

Learn More →

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Measure. Understand. Grow.

See how our NPS solution works

Reputation Management at Scale

Everything a Local Business, Enterprise, or Franchise needs to grow at your fingertips.

Team conflict at work

Negative Review Removal

Protect your reputation by removing illegitimate reviews from the web’s most popular review sites

Man leaving a 5 star review on phone

Review Generation

Send SMS and Email review requests when your customers are most likely to review

Automated Review Responses

Manage your reputation at scale with automated review responses that capitalize on real-time customer sentiment

Our Company Speaks Volumes

Reviews are at our core. Read how Consumer Fusion has helped businesses protect their hard-earned reputations and grow their business digitally.

Five Star Icons
“Deyfilia and the team at Consumer Fusion have been wonderful to work with from day one. Deyfilia has been extremely responsive whenever I have contacted her for any questions or concerns. The platform is easy to use and Dey has always been there to assist me throughout the whole process.”

Sarah Diab

Five Star Icons
“Kim Gray and Consumer Fusion helped us increase our reputation management score and review count with their super easy to use software. If you are a business looking for help with reputation management, call Consumer Fusion today. They are well worth your investment.”

Jason Ferreira
Route 2 Mitsubishi

Five Star Icons
“The review tool and dashboard are not only easy to use but a great tool that I turn to daily. I cannot say enough good things about the services they offer us and I recommend them to any organization as a support to the marketing efforts in house. It is money well spent with results that can be seen.”

Kari-Ann Ryan
Midwest Moving and Storage, Inc

The Consumer Fusion Resource Hub

Strategies for Handling Negative Reviews

Strategies for Handling Negative Reviews

Picture this: a customer leaves a negative review. Ouch. It stings, and if not handled properly, it could send ripples through your business. But fear not! We'll break down why negative reviews are a hurdle and, more importantly, equip you with actionable strategies...

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Mastering the Art of Replying to Negative Reviews

Mastering the Art of Replying to Negative Reviews

Replying to negative reviews, lets talk about it! Your business is online, and with that comes loyal customers and, at times, unhappy ones. In the online world, positive feedback can make your brand soar, and negative reviews can damage your online reputation. But...

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