Learn How The Cleaning Authority Maintains a Spotless Reputation with Consumer Fusion

About The Cleaning Authority

Professional Cleaning That Leaves You Stress-Free

The Cleaning Authority has a commitment to revolutionizing the way homeowners experience cleanliness. This household name spans over 225 franchise locations across North America.

They needed a partner to help their brand maintain a positive online reputation as well as support all their franchisees.

Consumer Fusion takes pride in helping The cleaning authority achieve its unwavering vision to establish itself as the premier residential cleaning franchise.

Consumer Fusion’s partnership has transformed our online reputation. Initially facing illegitimate reviews, we sought Consumer Fusion’s help, resulting in over 1000 reviews being removed and over 9,000 reviews being responded to. This allowed our franchise owners to focus on core aspects while saving us approximately 28,000 minutes collectively. Consumer Fusion’s neutral and professional approach provided peace of mind, proving invaluable to our online presence. Overall, The Cleaning Authority endorses Consumer Fusion for its positive impact on our franchise owners’ online reputation and business success.

Lian Staff

Chief Operating Officer, The Cleaning Authority

The Consumer Fusion Difference

By leveraging the Consumer Fusion platform, The Cleaning Authority saw an increase in digital reputation, improved customer engagement, and continued to build on an already rapidly expanding business.

Total Views

Google Search and Maps

Total Actions

Google Customer Actions

1,175 Total Illegitimate Reviews & Photos Removed

Illegitimate Review Removal

Consumer Fusion collaborates with review directories to remove inappropriate and illegitimate negative reviews about your brand. This process enhances authenticity, credibility, and online reputation, which boosts trust. As a result, the improved customer experience attracts more legitimate customers, increasing revenue and fostering business growth. Learn More →

521
Misc. Reviews & Photos Removed

654
Google Reviews & Photos Removed

9,456  Total Automated Review Responses

Automated Review Responses

Respond to reviews in real time with fully customizable response templates for every scenario. Google and Facebook reviews will be responded to with smart review responses within 24 hours.

Learn More →

8,673
Automated Google Review Responses

783
Automated Facebook Review Responses

473
Total Hours Saved By Consumer Fusion

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