Turn Customer Feedback into Revenue with AI-Powered Review Listening
Cut through the noise. Understand what your customers are saying—and what to do about it across every location.
Struggling to Keep Up with Feedback? AI Review Listening Can Help.
Many businesses struggle with the overwhelming task of analyzing customer reviews effectively. This results in missed opportunities for improvement and a disconnect between businesses and their customers.
Introducing our AI-Powered Review Listening tool – the ultimate solution to effortlessly decode customer sentiments and uncover actionable insights.
Efficient Management:
With our AI-Powered Review Listening tool, efficiently manage and address the performance of each location.
Time and Resource Savings:
Save valuable time and resources by automating the review analysis process.
Enhanced Customer Connections:
Foster stronger connections with your customers across all locations by understanding their sentiments and preferences.
Get Instant Clarity from Your Reviews
Stop guessing. Start knowing exactly how your customers feel about your brand across every location.
Visual sentiment breakdown of all reviews
No more sifting through text—spot patterns fast
Save hours with at-a-glance insights your team can act on
Find What’s Driving Customer Sentiment
Want to know what keeps coming up in reviews? Our AI shows you in seconds.
Automatically detect trending topics and keywords
Stay ahead of shifting customer expectations
Monitor how feedback changes over time
Know Which Locations Need Support—Fast
Not every location gets the same reviews. We help you see who’s thriving and who needs help.
Highlight top performers for recognition and modeling
Flag underperforming locations before issues escalate
Customize support and strategy by region
Ask AI, Get Instant Answers
Your reviews are full of answers—if you know where to look. Ask AI gives you instant clarity, without the manual work.
Ask natural questions like:
“What’s our biggest complaint this month?”
“Which location is improving fastest?”
Skip the spreadsheets—get clear, conversational answers
Turn customer feedback into growth opportunities
Streamline Your Reputation Management
Learn Why Consumer Fusion Is Trusted by Top Brands
Recover Lost Time
with Our All-Inclusive Reputation Management Suite
Negative Review Removal
We partner with review directories to eliminate fake negative reviews and safeguard your brand image. Let us enhance your rating on Google, Facebook, and more while you focus on your community.
Data-Driven Growth
Keeping a pulse on customer sentiment and feedback is crucial for business success. Our Review Listening feature simplifies the process, offering powerful insights at your fingertips.
Net Promoter Score Surveys
Unlock actionable insights and turn satisfied customers into brand advocates with Consumer Fusion’s Net Promoter Score (NPS) surveys.
Automated Review Responses
Automated review responses enable businesses to respond promptly and engage with their customers in real time. The automated feature allows businesses to customize response templates for various scenarios, ensuring consistency in their brand messaging across different platforms and review sites.
Local Listings
An all-inclusive solution to efficiently handle listings across 50+ major directories, amplifying visibility and revenue. This platform seamlessly synchronizes with web directories, enabling businesses to manage and update data, resulting in time-saving and frustration-free operations. It provides a streamlined view of listing performance and analytics, simplifying the monitoring of search listings and customer interactions and facilitating data-driven decision-making.
Social Media Management
Streamline your social media marketing efforts by managing your brand messaging from a single platform. Keep brand standards high and deliver customized messaging, offers, and more for your locations.
Don’t Just Collect Reviews Start Using Them
Consumer feedback is your biggest untapped growth engine. Let us help you put it to work across every location
Schedule a Personalized Demo
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Our Company Speaks Volumes
Reviews are at our core. Read how Consumer Fusion has helped businesses protect their hard-earned reputations and grow their business digitally.
“Deyfilia and the team at Consumer Fusion have been wonderful to work with from day one. Deyfilia has been extremely responsive whenever I have contacted her for any questions or concerns. The platform is easy to use and Dey has always been there to assist me throughout the whole process.”
Sarah Diab
“Kim Gray and Consumer Fusion helped us increase our reputation management score and review count with their super easy to use software. If you are a business looking for help with reputation management, call Consumer Fusion today. They are well worth your investment.”
Jason Ferreira
Route 2 Mitsubishi
“The review tool and dashboard are not only easy to use but a great tool that I turn to daily. I cannot say enough good things about the services they offer us and I recommend them to any organization as a support to the marketing efforts in house. It is money well spent with results that can be seen.”
Kari-Ann Ryan
Midwest Moving and Storage, Inc