by Consumer Fusion | Jul 31, 2019 | Marketing Tips, Negative Reviews
If a picture is worth a thousand words, an inappropriate photo posted to your online business listing would be equivalent to a long, scathing negative review. A cockroach sitting in the corner of the room. An underwhelming plate of food. Regardless of whether or not...
by Consumer Fusion | Jun 12, 2019 | Marketing Tips, Negative Reviews, Reviews
It’s no secret— negative online reviews can hurt your business and tarnish your brand identity. Research shows that 86% of consumers read reviews for local businesses before making a purchase. Reputation management has become a necessity for business owners in...
by Consumer Fusion | Jan 31, 2019 | Marketing Tips, Negative Reviews, Reviews
What to do about negative reviews— it’s the ugly side of running a business, but one that can’t be ignored. A decrease in your overall rating on business review sites like Google Maps becomes a drop in your overall revenue. The new year brings a new...
by Consumer Fusion | Sep 19, 2017 | Marketing Tips, Negative Reviews
Negative reviews hurt, and not just your pride. Unfortunately, there is no way to know how much business you are actually losing as a result of a negative review. As painful as it seems, your negative reviews can’t be ignored— wounds that when left untreated, will...
