by Consumer Fusion | Aug 27, 2021 | Marketing Tips, Negative Reviews, Reviews
DEALING WITH TROLLS AND FAKE REVIEWS Is it better to remove or respond? Are you being trolled? Are you reading this because someone just posted a fake review about your business online? Are you wondering if you should remove or respond to an online troll? Well, if so,...
by Consumer Fusion | Jun 29, 2021 | Marketing Tips, Negative Reviews, Reviews
Our survey findings have discovered the true impact of negative reviews on a business’s reputation. Key Findings: Nearly 90% of survey respondents stated that they read business owner’s responses to negative reviews About 80% of people said a negative...
by Consumer Fusion | Jun 7, 2021 | Marketing Tips, Reviews
Is your company keeping up with potential employees’ expectations online? Our survey findings highlight the impact of company reviews. You need to do a home repair, need a new cleaning service, or a mechanic and you do not have a go-to person or...
by Consumer Fusion | Jul 31, 2020 | Marketing Tips, Negative Reviews, Reviews
Cancel culture is real. An unflattering portrayal of a business in the media, even a poorly written tweet, can make things go south quickly for any brand, no matter how big or small. Mob mentality can cause an influx of bad reviews and negative content on review sites...
by Consumer Fusion | Apr 8, 2020 | Marketing Tips, Reviews
While the economic impact of the COVID-19 Pandemic is far-reaching, hope is not lost. By pivoting your strategy and communicating openly, you can protect your brand’s presence online and continue to thrive. Now is the time to pay closer attention to your business...
by Consumer Fusion | Dec 30, 2019 | Marketing Tips, Reviews
The new year brings a new opportunity to polish your brand’s online reputation. Follow these best practices to maintain a solid standing on all major review sites and build brand trust. Respond to Customer Reviews An effective way to build strong rapport with your...
