For years, the Google Business Q&A feature has been a quiet MVP for local businesses. It gave customers an easy way to ask things like: “Do you take walk-ins?” “Is parking free?” “Do you offer vegan options?” And it lets the business reply directly on their Google...
As technology changes, so does the way people find businesses online. A recent study shows that 53% of search queries now result in a Google AI-generated response instead of a list of links (Source: Google Search Insights, 2024). This change means that Google AI Mode...
Online reviews are no longer just feedback—they’re fuel for your business’s online visibility. Google reviews, in particular, carry serious weight when it comes to local search, where you rank, and the influence it has on potential customers. But have you...
Table of Content AI and Local SEO Conversational SEO: Talk to Your Customers Online Reviews and Online Reputation: Building Trust and Credibility Social Media: Stay Connected and Get Noticed Mobile Optimization: Make Your Website Phone-Friendly User-Generated Content:...
In today’s digital-first world, having a strong online presence is no longer optional—it’s essential. Whether you’re a small business owner, a service provider, or running a franchise, potential customers are researching, reviewing, and booking your services online....
Table of Content What is Customer Sentiment? Why is Customer Sentiment Important? What is Customer Sentiment Analysis? How to Monitor Customer Sentiment AI-Powered Review Listening Tool Managing Negative Sentiment Tools to Help Analyze Customer Sentiment How to...
