by Consumer Fusion | Aug 27, 2021 | Marketing Tips, Negative Reviews, Reviews
DEALING WITH TROLLS AND FAKE REVIEWS Is it better to remove or respond? Are you being trolled? Are you reading this because someone just posted a fake review about your business online? Are you wondering if you should remove or respond to an online troll? Well, if so,...
by Consumer Fusion | Jun 14, 2018 | Marketing Tips, Reviews
Back in April, Google’s Review Policy update surprised business owners and marketing companies alike. Google included a new line item, “Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers”. Also known...