How to Deal with Negative Reviews in the New Year

What to do about negative reviews— it’s the ugly side of running a business, but one that can’t be ignored. A decrease in your overall rating on business review sites like Yelp or Google Maps becomes a drop in your overall revenue. The new year brings a new opportunity to polish your online reputation. Make it your resolution to have a better star rating by the end of the year, and if you’re already happy […]

Google’s New Search Filtering Feature and What This Means for Your Business

The all-powerful search engine Google has recently rolled out a new filtering feature that allows users to significantly narrow down their local search results. Before Google introduced this new feature, a keyword search within a local area could generate hundreds of recommendations. The filter now allows users to only see businesses that match their preferred star rating, and the results can be narrowed down further based on hours of operation. While the new filtering system […]