DEALING WITH TROLLS AND FAKE REVIEWS Is it better to remove or respond? Are you being trolled? Are you reading this because someone just posted a fake review about your business online? Are you wondering if you should remove or respond to an online troll? Well, if so,...
SAN DIEGO, Jan. 22, 2020 /PRNewswire/ — Consumer Fusion (CF), one of the pioneers in online reputation management teamed up with Advisor Sally Facinelli, CFE, to showcase their all-in-one reputation management solution at the IFA2020 Convention in Orlando....
It’s no secret— negative online reviews can hurt your business and tarnish your brand identity. Research shows that 86% of consumers read reviews for local businesses before making a purchase. Reputation management has become a necessity for business owners in...
What to do about negative reviews— it’s the ugly side of running a business, but one that can’t be ignored. A decrease in your overall rating on business review sites like Google Maps becomes a drop in your overall revenue. The new year brings a new...
Negative reviews hurt, and not just your pride. Unfortunately, there is no way to know how much business you are actually losing as a result of a negative review. As painful as it seems, your negative reviews can’t be ignored— wounds that when left untreated, will...