by Rosy Perez | May 26, 2023 | Marketing Tips, Negative Reviews, Reputation Management, Reviews
Customer loyalty is crucial for any business, as it helps to drive repeat business, referrals, and positive word-of-mouth. In today’s digital age, building and maintaining customer loyalty largely relies on having a strong online reputation. In this blog post,...
by Rosy Perez | Apr 20, 2023 | Marketing Tips, Reviews, Uncategorized
In today’s digital age, online reviews have become critical to a business’s reputation. With the rise of social media and review websites like Google My Business, customers can easily share their experiences with a business and influence the buying...
by Rosy Perez | Apr 14, 2023 | Marketing Tips, Reviews
With the rise of social media and online review platforms, consumers now have more power than ever before to share their experiences with your brand publicly. Positive online reviews can help establish credibility, build trust, and attract new customers. On the other...
by Consumer Fusion | Mar 24, 2022 | AI, Artificial Intelligence, Featured, Negative Reviews, News, Reviews
We are so excited and proud to announce the launch of the N.E.W. (Negative Evaluation Widget), the first-ever AI tool in the Reputation Management industry specifically for negative reviews, designed to analyze the content of illegitimate reviews and determine the...
by Consumer Fusion | Aug 27, 2021 | Marketing Tips, Negative Reviews, Reviews
DEALING WITH TROLLS AND FAKE REVIEWS Is it better to remove or respond? Are you being trolled? Are you reading this because someone just posted a fake review about your business online? Are you wondering if you should remove or respond to an online troll? Well, if so,...
by Consumer Fusion | Jun 29, 2021 | Marketing Tips, Negative Reviews, Reviews
Our survey findings have discovered the true impact of negative reviews on a business’s reputation. Key Findings: Nearly 90% of survey respondents stated that they read business owner’s responses to negative reviews About 80% of people said a negative review...