Reputation Management

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Remove illegitimate negative reviews from hurting your digital reputation.

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Send SMS and Email Review Requests from a Single Platform.

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Automatically respond to your Google & Facebook reviews.

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Schedule, create, and analyze your audience growth from a single platform.

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How Do Negative Reviews Affect New Customers?

How Do Negative Reviews Affect New Customers?

by Consumer Fusion | Jun 29, 2021 | Marketing Tips, Negative Reviews, Reviews

Our survey findings have discovered the true impact of negative reviews on a business’s reputation.  Key Findings: Nearly 90% of survey respondents stated that they read business owner’s responses to negative reviews About 80% of people said a negative review...
Effects of Reviews on Accepting Jobs

Effects of Reviews on Accepting Jobs

by Consumer Fusion | Jun 7, 2021 | Marketing Tips, Reviews

Is your company keeping up with potential employees’ expectations online? Our survey findings highlight the impact of company reviews.   You need to do a home repair, need a new cleaning service, or a mechanic and you do not have a go-to person or...
4 Ways to Protect Your Brand Online During the COVID-19 Pandemic

4 Ways to Protect Your Brand Online During the COVID-19 Pandemic

by Consumer Fusion | Apr 8, 2020 | Marketing Tips, Reviews

While the economic impact of the COVID-19 Pandemic is far-reaching, hope is not lost. By pivoting your strategy and communicating openly, you can protect your brand’s presence online and continue to thrive. Now is the time to pay closer attention to your business...
Best Practices for your Brand’s Online Reputation in 2020

Best Practices for your Brand’s Online Reputation in 2020

by Consumer Fusion | Dec 30, 2019 | Marketing Tips, Reviews

The new year brings a new opportunity to polish your brand’s online reputation. Follow these best practices to maintain a solid standing on all major review sites and build brand trust. Respond to Customer Reviews An effective way to build strong rapport with your...
6 Business Boo-Boos Guaranteed to Scare Away Your Customers

6 Business Boo-Boos Guaranteed to Scare Away Your Customers

by Consumer Fusion | Oct 30, 2019 | Marketing Tips, Negative Reviews, Reviews

It’s the spookiest time of the year and yet the scariest thing to a business owner doesn’t come in the form of witches, goblins and ghosts. What they fear most is a drop in their profits at the end of the fiscal year. In the spirit of Halloween, we’ve listed the most...
Beyond Reviews and Ratings — How Yelp Tips, Google Questions, and Photos Affect Your Business

Beyond Reviews and Ratings — How Yelp Tips, Google Questions, and Photos Affect Your Business

by Consumer Fusion | Sep 27, 2019 | Marketing Tips, Reviews

At the very basic level, most business owners get the idea that their online reviews and overall star rating have a strong influence over potential customers. However, even the savviest business owner may not realize that this is just the tip of the iceberg. Yelp...
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